NEC Electra Elite IPK II System - Page 1158

Document Revision 4C Electra Elite IPK II
3 - 14 Codes Tables
Automatic Call
Distribution (ACD)
5 Log out of or in to an ACD Group 10
655 Log out of or in to an ACD Group from a
single line telephone
656 Activate Work Time from a single line
telephone
17
657 Cancel Work Time from a single line
telephone
17
658 Activate Rest Mode from a single line
telephone
13
659 Cancel Rest Mode from a single line
telephone
13
Hookflash + 660 Use ACD Recording for SLT -
667 Allow ACD Agent to log into a group
668 Allow ACD Agent to log out of a group
669
Allow supervisor to change agent’s status
670 + ACD Group Change your ACD Group assignment -
Automatic Route
Selection or Trunk
Group Routing
9 Place an call using Trunk Group
Routing or Automatic Route Selection
02
Background Music 725 Turn Background Music on or off 04
Call Forwarding
745 Set/Cancel Call Forwarding
(Both Ringing)
742 Set/Cancel Call Forwarding when Busy
744 Set/Cancel Call Forwarding when Busy/
No Answer
743 Set/Cancel Call Forwarding No Answer
746 Set/Cancel Call Forwarding Follow Me
741 Set/Cancel Call Forwarding Immediate
Table 3-3 Service Codes by Feature (Continued)
For this feature... Dial this Service Code...
1
When you...
Also see
Function
Key...
1
Except where indicated, dial Service Code from intercom dial tone (e.g., press idle Speaker key first).