• Liquid in the tape cartridge
• Labels not firmly attached, or that extend over the tape cartridge edge
• Incorrect media type. The cartridge type must be supported by the drives in the
library. Verify that the two digit media ID is supported .
Related Topics
• Tape Media ID
Standard LTO data cartridge labels have a unique, customer-assigned, six-
character volume ID, followed by a two-character media ID field.
Clean the Tape Cartridge Exterior
Keep tape cartridges clean to prevent damage or data loss.
Wipe all dust, dirt, and moisture from the cartridge with a lint-free cloth. Use
StorageTek Tape Cleaner Wipes to clean the cartridge exterior. These wipes are
saturated with isopropyl alcohol. Do not let any solution touch the tape or get inside
the cartridge.
Caution:
To avoid damage to cartridges, do not use acetone, trichloroethane,
toluene, xylene, benzene, ketone, methylethyl ketone, methylene chloride,
ethyldichloride, esters, ethyl acetate, or similar chemicals to remove labels or
clean cartridges.
Store Tape Cartridges
Properly storing tapes prevents data loss and damage.
Store tapes in a clean, temperature controlled environment. Before using a tape
cartridge, ensure that it has been in its operating environment for at least 24 hours so
that it can adjust to changes in temperature and humidity. Do not take a tape cartridge
Chapter 6
Guidelines for Handling Tape Cartridges
6-8
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