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FAQ
Attractive Printing or Cutting is Impossible
Printed Results Are Coarse or Contain Horizontal Stripes
Does the print head show dot drop-out?
Carry out a printing test and make sure no dot drop-out occurs. If dot drop-out is present, perform head
cleaning.
P. 67, "Printing Tests and Normal Cleaning," p. 99, "When Normal Cleaning Is Not Effective," p. 108, “When the Dot
Drop-Out of White Ink Cannot Be Cleared”
Is the head height appropriate?
Printing when the [HEAD HEIGHT] menu item is set to "HIGH" is coarser than when set to "LOW." Keep this set
to "LOW" except when changing it is necessary, such as when you're using thick media.
P. 128, "Adjusting Head Height to Match Media Thickness"
Have you carried out feed correction?
Large misalignment in the amount of feed of the media may result in printing that seems coarse or contains
horizontal stripes. Either make the setting on the software RIP to match the type of media you're using, or
make the setting for correction on the printer.
P. 126, "Alleviating Horizontal Bands and the Like (feed correction function)"
Have you carried out bidirectional correction?
When you are performing bidirectional printing, use the [ADJUST BI-DIR] menu item to carry out correction.
The optimal adjustment value may vary, depending mainly on the thickness of the media. Set or select an
adjustment value that is suited to the media. When further correction is required, such as when adjustment
made using [SIMPLE SETTING] does not enhance printing, use [DETAIL SETTING] to make correction.
P. 125, "Correcting for Misalignment in Bidirectional Printing," p. 126, "Correcting for Misalignment in Bidirectional
Printing More Precisely"
Is the print mode suitable?
Try a higher-quality print mode. Depending on the media, uneven colors may occur in high-quality print
modes, and the results are also greatly aected by the settings of the software RIP (such as the selected color
prole). Make settings suited to the media you're using.
Is the printer installed in a level and stable location?
Never install the machine in a location where it is tilted or where it may wobble or experience vibration. Also
make sure that the print heads are not exposed to moving air. These factors may lead to missing dots or
reduced printing quality.
Is the printer installed in a location out of direct sunlight?
Never install in a location exposed to direct sunlight. Doing so may result in dot drop-out or other problems
with reduced printing quality, or may even result in malfunction.
Is the media loaded and set up correctly?
If the media is not loaded and set up correctly, media feed may not be smooth, or printing may be adversely
aected. Make sure the media is loaded and set up correctly.
P. 36, "Loading Media," p. 175, " Media Feed is Not Smooth "
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