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7
FAQ
An Error Message Appears
This describes the error messages that may appear on the machine's display, and how to take
action to remedy the problem. If the action described here does not correct the problem, or if an
error message not described here appears, contact your authorized Roland DG Corp. dealer .
[TURN POWER OFF AND SET INK MODE]
The sub power is turned on with the ink mode unset.
Turn o the sub power. Select the ink mode, and then turn on the sub power.
"Setup Guide"
[ALIGN POINT POSITION INVALID]
An attempt was made to set an align point at a location where the setting cannot be made.
No align point can be set when the angle of the base point and the align point is too large. Reload the media
correctly, so that the angle is minimized, then set the base point and the align point again to match the crop
marks.
P. 146, “Aligning Automatically and Cutting”
[CARRIAGES ARE SEPARATED]
The cutting carriage and the print-head carriage were improperly disconnected.
A problem such as a media jam occurred, impeding correct operation. Operation cannot be continued. Switch
the sub power o, then back on.
[CAN'T PRINT CROP CONTINUE?]
The size of the data including the crop marks is larger than the printing or cutting area of
the loaded media.
To continue performing output without correcting this, press . At this time, the portion extending
beyond the printing or cutting area and the crop marks are not printed. To stop output, stop sending data
from the computer, then raise the loading lever. Make the printing or cutting area wider, such as by replacing
the media with a larger piece of media or by changing the positions of the pinch rollers, then send the data
again.
The size of the data being output is too small.
Make the scanning-direction (movement direction of head) size of the data at least 65 mm (2-9/16 in). To
continue performing output without correcting this, press
. At this time, the data is output without
printing the crop marks. To stop output, stop sending data from the computer, then hold down
for
one second or longer. Change the size of the data, then send the data again. There is no limitation in the size
of the data in the media-feed direction.
[CROPMARK ERROR NOT FOUND]
Automatic detection of crop marks could not be accomplished.
Load the media at the correct position and perform detection of crop marks again. Depending on the media,
it may not be possible to detect crop marks automatically. If repeating automatic crop-mark detection results
in an error again, then perform manual crop-mark detection.
P. 144, “Performing Printing and Cutting Separately”
[TEMPERATURE IS TOO HIGH **°C]
The temperature of the location where the machine is installed has risen above the ambient
temperature at which the machine can operate.
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