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FAQ
Media Feed is Not Smooth
A variety of problems can occur if the media feed is not smooth. This can cause such problems
as poor printing quality, contact with the media by the print head, misaligned positioning, or
media jams. Take action as follows.
Media Wrinkles or Shrinks
Is the media loaded and set up straight and securely?
Feed is not smooth when the media is not straight or is tensioned unevenly on the left and right. Reload the
media.
P. 36, “Loading Media”
Was loaded media allowed to stand for some time?
Media may shrink or wrinkle if it is heated for an extended time. When printing ends, switch o the sub power
or remove the media.
Are the media clamps mounted?
Be sure to mount the media clamps when printing on the media which is less than 0.5mm thick.
Is the temperature of room too low?
Use this machine in an environment having an ambient temperature of 20 to 32°C (68 to 90°F). If used in the en-
vironment where the temperature is below 20°C, the media may get wrinkled depending its type or width.
Is the using media deected?
If using the deected media, it cause winkle of the media.
Is the humidity of the room too high?
Use this machine in the environment of 35 to 80 %RH (non condensation).
Media Feed Is Not Straight
Is the media loaded and set up straight and securely?
Feed is not smooth when the media is not straight or is tensioned unevenly on the left and right. Reload the
media.
P. 36, “Loading Media”
Media Feed Is Not Smooth
Do the media or the shafts strike some other object?
Make sure the media and the shafts do not touch anything else. This may aect output, even when feed ap-
pears to be smoothly
P. 36, “Loading Media”
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