SATO S84 ex - Page 303

8 Troubleshooting
301
S84-ex/S86-ex Operator Manual
07
Head open
Flashes red.
Three short beeps.
To clear the error:
Close the print head.
The print head is
unlocked.
Lock the print head.
The sensor for sensing
the open/close status of
the print head is defective.
Contact your SATO
reseller or technical
support center to replace
the sensor.
08
Paper end
Flashes red.
Three short beeps.
To clear the error:
Open and close the
print head.
The media is not loaded. Load the media correctly.
The media is not loaded
correctly.
The sensitivity of the
media sensor is not set
correctly.
Adjust the sensor level.
The media has jammed. Remove the jammed
media.
The media sensor is dirty. Clean the media sensor.
The cable of the media
sensor is disconnected.
Connect the cable of the
media sensor correctly.
09
Ribbon end
Flashes red.
Three short beeps.
To clear the error:
Open and close the
print head.
The ribbon is not loaded. Load a new ribbon.
The ribbon is damaged.
The ribbon is not loaded
correctly.
Load the ribbon correctly.
The ribbon is torn. Clean and adjust the
ribbon path.
10
Sensor error
Lights red.
Three short beeps.
To clear the error:
Open and close the
print head.
The media sensor level is
incorrect.
Adjust the media sensor
level.
The sensor type is
incorrect.
Use the correct sensor
type.
Meandering media. Clean and adjust the
media path.
Error
No. Message LED/Buzzer Cause Countermeasure