SATO S84 ex - Page 304

8 Troubleshooting
302
S84-ex/S86-ex Operator Manual
11
Print head error
Lights red.
One long beep.
To clear the error:
Power off or change
the head check
conditions.
The print elements are
worn out.
Change print head check
conditions to only check
for missing elements in
barcodes and try to adjust
missing elements to white
bars.
Refer to Section 8.1.2
More Information about
Head Check Function
for details.
The print head is
damaged.
Replace the print head.
Refer to Section 7.3.1
Replacing the Print
Head for details.
12
Memory write error
Product memory:
USB memory:
Flashes red.
One long beep.
To clear the error:
Power off the
product.
The USB memory is
disconnected while
writing.
Connect the USB
memory.
The copy area in the
memory is not sufficient.
Make sure that the
memory has sufficient
copy area.
Writing to the memory
fails.
Replace the memory.
The USB memory is not
formatted.
Format the USB memory
in the memory mode.
Refer to Section 4.2.11
Memory Mode for details.
SD card write error
Flashes red.
One long beep.
To clear the error:
Power off the
product.
The SD card is not
connected.
Connect the SD card.
The SD card is not
connected correctly.
Connect the SD card
correctly.
The SD card is
disconnected while
writing.
Connect the SD card.
The SD card read/write
fails.
Replace the SD card.
The SD card is not
formatted.
Format the SD card in the
memory mode.
Refer to Section 4.2.11
Memory Mode for details.
The SD card is write-
protected.
Release the write-protect
of the SD card.
Error
No. Message LED/Buzzer Cause Countermeasure