Sindoh C300 - Page 187

12-39
Troubleshoot a problem
12
Action Yes No
Step 2
1)Loadpaperfromafreshpackage.
Note
- Paper absorbs moisture due to high humidity. Store paper
in its original wrapper until you use it.
2)Printthedocument.
Do dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
1)Openthefrontdoor,andthenfirmlypushitdown.
2)Pullouttheprintcartridgetray.
3)Remove,andtheninserttheprintcartridges.
4)Inserttheprintcartridgetray,andthenclosethedoor.
5)Printthedocument.
Do dark lines appear on prints?
Contact customer
support.
The problem is
solved.
❖
Vertical dark lines
Note
- Beforesolvingtheproblem,printthePrintQualityTestPages.Fromthecontrolpanel,navigateto
Settings
→ Troubleshooting → Print Quality Test Pages.
For non-touch-screen printer models, press
to navigate through the settings.