15 Troubleshooting
15.1 Faults and their rectification
Problem Possible causes Rectification
Handset/LCD handset/drive
system not working
Mains cable not plugged in Plug mains cable in; mains
power LED must light up
(green) on the control unit
No power supply to mains
socket
Check socket and fuse box
Plug not inserted properly Check plug connections
Drives are locked Unlock the functions
Handset, mains cable or con-
trol unit is defective
Inform your operator about any
necessary repairs
Handset/LCD handset/foot
pedal not functioning, adjust-
ments are enabled
Handset faulty Replace handset
Foot pedal has not been sepa-
rately enabled
Unlock the foot pedal Inform
your operator to arrange for the
necessary repairs
Newly connected LCD handset
not in use
LCD handset not programmed Programme the LCD handset
(see Programming the LCD
handset » 126).
Battery-powered operation not
possible
Battery discharged Connect the bed to the mains
supply for approx. 10-12 hours
Battery not inserted properly Check the plug/cable routing
There is no rechargeable bat-
tery
Retrofit a battery
Only when equipped with Li-ion
battery: no battery charge indi-
cator/no charge when connec-
ted to mains power and or
when battery empty
Completely empty battery is
carefully prepared for a new
charge
Leave the bed connected to
the mains for up to 12 hours
until charging starts and the
battery charge indicator lights
up
129 Instruction Manual