21
Troubleshooting the Server
These sections introduce the diagnostic tools and strategies available to help you
diagnose problems with the system.
Related Information
■ “About the Sun Server X4-2” on page 1
■ “Preparing for Service” on page 29
■ “Returning the Server to Operation” on page 143
Service Troubleshooting Task List
Use the list in following table as a sequence for troubleshooting the server.
Description Links
Review the tasks used to locate a specific
problem with the system.
“Service Troubleshooting Task List” on
page 21
Understand the diagnostic system
indicators, utilities, and commands
available.
“Diagnostic Tools” on page 22
Gather information about the system to
help a service engineer or technician work
on your system.
“Gather Service Information” on page 24
Locate the server serial number. “Locate the Server Serial Number” on page 25
Inspect the system methodically to locate a
faulty component or components.
“Inspecting the System” on page 25
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