22 Sun Server X4-2 Service Manual • May 2014
Related Information
■ “About the Sun Server X4-2” on page 1
■ “Diagnostic Tools” on page 22
Diagnostic Tools
There are a variety of diagnostic tools, commands, and indicators you can use to
monitor and troubleshoot the server:
■ LEDs – These indicators provide a quick visual notification of the status of the
server and of some of the CRUs and FRUs.
■ Oracle ILOM firmware – This firmware is located on the service processor and
provides a comprehensive service portal using a command-line interface (CLI) and
browser user interface (BUI) for
■ lights-out management capabilities (such as remote power-on, power-off, etc.)
■ monitoring the health of the environmental subsystem (such as power, fans,
temperature, cover interlock, etc.),
■ and fault management and automated diagnosis capabilities during server
initialization (such as QuickPath Interconnect code and Memory Reference
code) and server runtime
TABLE: Troubleshooting Task List
No. Description Section or Document
1 Gather initial service information. “Gather Service Information” on page 24
2 Investigate power-on problems. “Troubleshoot Power Problems” on page 26
3 Perform external visual inspection
and internal visual inspection.
“Inspect the Server Externally” on page 26
“Inspect Internal Server Components” on
page 26
4 View service processor logs and
sensor information.
Oracle Integrated Lights Out Manager (ILOM)
3.1 Documentation Library at:
http://www.oracle.com/goto/ILOM/docs
5 Run diagnostics. Oracle x86 Servers Diagnostics, Applications, and
Utilities Guide for Servers With Oracle ILOM 3.1
at:
http://www.oracle.com/goto/x86AdminD
iag/docs
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