Troubleshooting the Server 25
▼ Locate the Server Serial Number
● To locate the server serial number, do one of the following:
■ From the front of the server, look at the left side of the front panel to locate the
server serial number. The serial number is located on the Radio-frequency
identification (RFID) tag on the front panel, next to the general status
indicators. For illustrations of the server front panel, see “About Controls and
Connectors” on page 2.
■ Refer to the service label that is attached to the top cover of the server. This
label includes the serial number.
■ Locate the yellow Customer Information Sheet (CIS) attached to your server
packaging. This sheet includes the serial number.
■ From the Oracle ILOM command-line interface (CLI), enter the show /System
command or go to the System Information Summary page in the Oracle ILOM
web browser interface.
Related Information
■ “Diagnostic Tools” on page 22
■ “Gather Service Information” on page 24
Inspecting the System
Controls that have been improperly set and cables that are loose or improperly
connected are common causes of problems with hardware components. Follow these
procedures to locate common problems with the system.
■ “Troubleshoot Power Problems” on page 26
■ “Inspect the Server Externally” on page 26
■ “Inspect Internal Server Components” on page 26
Related Information
■ “About the Sun Server X4-2” on page 1
■ “Preparing for Service” on page 29
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