Toshiba Strata DK40 - Figure 6-27 Built-In Auto Attendant Basic Call Sequences

Peripheral Installation Auto Attendant
6-52
Strata DK40 I&M Manual Spring 1999
Refer to the Strata DK40 Programming Manual or DK Library CD-Rom for more details.
Built-in Auto Attendant Programming
Refer to Figures 6-27~6-28 for a comprehensive overview of built-in Auto Attendant (AA).
◆ Program 78 (61, 62, and 63): Exchange lines are assigned for built-in AA with this
program. There is no limit to the number of lines that can be assigned for AA, and each
line can be set for any or all of the ringing modes (DAY, DAY2, and NIGHT). See
Programs 81~89 record sheet notes in the Strata DK40 Programming Manual.
◆ Programs 81~89: Assign stations to ring if AA callers do not dial or AA calls are not
answered. Also, if not answered by a station set to ring during Immediate Ringing (or
delay 2 ring), incoming calls can be set to ring built-in AA announcement ports on a
Delayed Ringing basis.
◆ Program *11 assigns DDI calls to ring the built-in AA.
Call Is
Answered
Call Is
Not Answered
And Is Routed
To Secondary
Announcement
Call Is Not
Answered And
Is Routed To
Alternate
Stations
Call Is Not
Answered And
Is Routed Back
To The Primary
Announcement
Caller Dials Auto
Attendant Exchange Line
Primary Announcement
Greets Caller, Offers
Dialling Options
Caller Dials Option
Caller Is Transferred
To Dialled Option
ABCD
Auto
Attendant Delayed
Ring
?
Station
Answers Before
Delay Timeout
?
Ring Stations
Per Program 81~89
Yes
No
Yes
Talk
No
Sequence:
1693
Figure 6-27 Built-in Auto Attendant Basic Call Sequences