Toshiba Strata DK40 - Program 11 ACD Timing Assignments

Telephone System Events Computer Telephony Integration
Strata DK40 I&M Manual Spring 1999
8-33
Refer to the Strata DK40 Programming Manual or DK Library CD-Rom for more details.
Telephone System Events
Trigger Rules and Conditions
The Trigger Rules are established by the installer or user so that specific Actions can be
performed when an event occurs. The Triggering event can be any number of things (e.g.
Call Ringing, Call Connected or Call Cleared).
The existing Trigger Rules can be displayed (Figure 8-14), edited, deleted or new rules added
to meet the needs of the application. These functions are important when setting up the
desktop PC. Multiple rules can be created at the same time.
Add/ Change a Trigger Rule
When adding or changing a rule, the following fields are displayed on the Add/ Change
Trigger Rule Screen (Figure 8-15):
Figure 8-14 Trigger Rules Screen
Figure 8-15 Add/Change Trigger Rule Screen