Fault Finding
Fault Isolation Flowcharts
9-8
Strata DK40 I&M Spring 1999
Refer to the Strata DK40 Programming Manual or DK Library CD-Rom for more details.
Fault Isolation Flowcharts
The following troubleshooting flowcharts are available to aid in fault isolation. Toshiba
recommends reading the previous text in this chapter before proceeding to Flowchart 9-1 to
begin fault isolation.
START
Please read
Chapters 1 and 2
before
proceeding.
Is the
system completely
non-operational?
Is it a station
no dial tone
fault?
Is it
an Exchange
line no dial tone
fault?
Is a DSS
console non-
operational?
Is it a
voice mail/auto
attd fault?
Is it
an SMDR
fault?
1-1
Call your
technical support
group.
No
No
No
No
No
Is it a
remote
maintenance
fault?
Is the fault
classified on
this page?
No
No
1-1
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
1879
Go to
Flowchart
9-2
Go to
Flowchart
9-8
Go to
appropriate
Flowchart
9-1~9-8
Go to
Flowchart
9-3
Go to
Flowchart
9-4
Go to
Flowchart
9-5
Go to
Flowchart
9-6
Go to
Flowchart
9-7
Flowchart 9-1 Fault Classification