CFM-BL10Pro General instruction manual
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9. Warranty
Thank you for purchasing True Soltec product.
The warranty of the product is implemented when True Soltec judges that the happened
trouble is caused by wrong product design, or manufacturing failure. The warranty period
is one year from the date of user receiving of product. If installation of product or
inspection on site is included in the purchase order, the warranty period starts from the date
of installation or inspection. When trouble happens, please contact to the distributor who
sold it to you and send the damaged product to True Soltec. True Soltec will judge if it is in
the warranty scope. If warranty is valid, replacement of parts, assembly, whole product, or
whatever, will be made by own discretion. The method of repair and its content, together
time schedule, will be decided by True Soltec. After repair or replacement, the product will
be transferred to the 1st place where True Soltec has delivered. The expense of
transportation will be paid by True Soltec as a part of warranty. If it was transferred to a
different place by customer’s decision after the 1st delivery, please shoulder the cost of
transferring the product. Also, if the 1st place of delivery is out of Japan, we may ask
customer to shoulder the cost of transportation of product.
Please be advised that, even if the product was repaired or entirely replaced, the warranty
period is counted from the original date of receiving, installation, or inspection of product.
The warranty does not cover the following cases:
1. Trouble resulting from usage out of product specifications, unauthorized
modification which is not mentioned on the instruction manual, unauthorized
disassembly/repair/modification, or other incorrect usage/operation.
2. Trouble resulting from transportation/transfer/falling happened after delivery
of product, just after the tradition of order determined in terms and
conditions on the quotation.
3. Trouble resulting from lightning, fire, flood, earthquake, or other disaster.
Trouble resulting from abnormal voltage, abnormal current, electrical noise
from different equipment, or product shutdown due to blackout.
4. Trouble resulting from usage in excess of the number of times of usage,
lifetime, or durable years, if these are defined on the instruction manual or
product specifications.
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