Xerox C315

Network connection problems
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SStteepp 11
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
SStteepp 22
Make sure that the printer IP
address is correct.
View the printer IP address:
• From the home screen
• From the TCP/IP section in the
Network/Ports menu
• By printing a network setup
page or menu settings page,
then finding the TCP/IP section
An IP address appears as four sets
of numbers separated by periods,
such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct printer IP address
in the address field.
SStteepp 33
Check if you are using a supported
browser:
• Internet Explorer
®
version 11 or
later
• Microsoft Edge
™
• Safari version 6 or later
• Google Chrome
™
version 32 or
later
• Mozilla Firefox version 24 or
later
Is your browser supported?
Go to step 4. Install a supported browser.
SStteepp 44
Check if the network connection is
working.
Is the network connection working?
Go to step 5. Contact your administrator.
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Xerox
®
C315 Color Multifunction Printer User Guide
Troubleshooting