Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
1 Using the Print Quality Test
Pages, measure the distance
between the repeating defects
on the affected color page.
2 Check if the repeating defects
match any of the following
measurements: IImmaaggiinngg kkiitt
• 94.20mm (3.71in.)
• 29.80mm (1.17in.)
• 23.20mm (0.91in.)
DDeevveellooppeerr uunniitt
• 43.90mm (1.73in.)
• 45.50mm (1.79in.)
TTrraannssffeerr mmoodduullee
• 37.70mm (1.48in.)
• 78.50mm (3.09in.)
• 55mm (2.17in.)
FFuusseerr
• 79.80mm (3.14in.)
• 94.30mm (3.71in.)
Do the repeating defects match
any of the measurements?
Take note of the distance, then
contact Customer Support.
Take note of the distance, then
contactCustomer Support.
Xerox
®
C315 Color Multifunction Printer User Guide 319
Troubleshooting