Vertical dark lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Using a blank sheet of paper, make
a two-sided copy using the ADF.
Do vertical dark lines or streaks
appear on prints?
Go to step 2. Go to step 3.
SStteepp 22
Using a damp, soft, lint-free cloth,
wipe the following areas:
• ADF glass pad (A) and ADF glass
(B)
• ADF glass pad (A) and ADF glass
(B) in door C
Do vertical dark lines or streaks
Go to step 3. The problem is solved.
Xerox
®
C315 Color Multifunction Printer User Guide 313
Troubleshooting
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