Xerox C315

Solid color or black images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
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1 Remove, then reinstall the
imaging kit.
Do not expose the imaging kit
to direct light. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under the
imaging kit. Doing so may
affect the quality of future print
jobs.
2 Print the document.
Is the printer printing solid color or
black images?
Contact Customer Support. The problem is solved.
Text or images cut off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
Xerox
®
C315 Color Multifunction Printer User Guide 307
Troubleshooting