Xerox C315

CAN RECEIVE BUT NOT SEND FAXES
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Load the original document
properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is solved. Go to step 2.
SStteepp 22
Set up the shortcut number
properly.
• Check if the shortcut number is
set for the telephone number
that you want to dial.
• Dial the telephone number
manually.
Can you send faxes?
The problem is solved. Contact Customer Support.
CAN SEND BUT NOT RECEIVE FAXES
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Make sure that the paper source is
not empty.
Can you receive faxes?
The problem is solved. Go to step 2.
SStteepp 22
Check the ring count delay settings.
From the control panel, navigate to:
SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > FFaaxx
RReecceeiivvee SSeettttiinnggss > RRiinnggss ttoo
AAnnsswweerr
Can you receive faxes?
The problem is solved. Go to step 3.
SStteepp 33
If the printer is printing blank
pages, then refer to Blank or white
pages.
Can you receive faxes?
The problem is solved. Contact Customer Support.
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Xerox
®
C315 Color Multifunction Printer User Guide
Troubleshooting