Scanning problems
CANNOT SCAN FROM A COMPUTER
AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Turn off the printer, wait for
about 10 seconds, then turn it
back on.
2 Resend the scan job.
Can you send the scan job?
The problem is solved. Go to step 2.
SStteepp 22
1 Make sure that the cables
between the printer and the
print server are secure.
For more information, see the
setup documentation that came
with the printer.
2 Resend the scan job.
Can you send the scan job?
The problem is solved. Contact Customer Support.
PARTIAL COPIES OF DOCUMENT OR PHOTO
AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Make sure that the document or
photo is loaded facedown on
the upper left corner of the
scanner glass.
2 Copy the document or photo.
Is the document or photo copied
correctly?
The problem is solved. Go to step 2.
SStteepp 22
1 Match the paper size setting
and the paper loaded in the
tray.
2 Copy the document or photo.
Is the document or photo copied
correctly?
The problem is solved. Contact Customer Support.
352
Xerox
®
C315 Color Multifunction Printer User Guide
Troubleshooting
To Next Page
Loading...
