Jammed pages are not reprinted
AACCTTIIOONN YYEESS NNOO
1 From the control panel, navigate
to:
SSeettttiinnggss > DDeevviiccee >
NNoottiiffiiccaattiioonnss > JJaamm CCoonntteenntt
RReeccoovveerryy
2 Select OOnn or AAuuttoo, then apply
the changes.
3 Print the document.
Are the jammed pages reprinted?
The problem is solved. Contact Customer Support.
ENVELOPE SEALS WHEN PRINTING
AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Use an envelope that has been
stored in a dry environment.
Printing on envelopes with high
moisture content can seal the
flaps.
2 Send the print job.
Does the envelope seal when
printing?
Go to step 2. The problem is solved.
SStteepp 22
1 Make sure that paper type is set
to Envelope.
From the control panel, navigate
to:
SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//
TTyyppee
2 Send the print job.
Does the envelope seal when
printing?
Contact Customer Support. The problem is solved.
Xerox
®
C315 Color Multifunction Printer User Guide 341
Troubleshooting