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SStteepp 77
1 Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
2 Print the document.
Is the print light?
Go to step 8. The problem is solved.
SStteepp 88
1 Remove, then insert the imaging
kit.
Do not expose the imaging kit
to direct light. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under the
imaging kit. Doing so may
affect the quality of future print
jobs.
2 Print the document.
Is the print light?
Contact Customer Support. The problem is solved.
Missing colors
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
Xerox
®
C315 Color Multifunction Printer User Guide 301
Troubleshooting
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