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SStteepp 44
Check if the paper has texture or
rough finishes.
Are you printing on textured or
rough paper?
Go to step 5. Go to step 6.
SStteepp 55
1 Replace textured or rough paper
with plain paper.
2 Print the document.
Is the print too dark?
Go to step 6. The problem is solved.
SStteepp 66
1 Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
2 Print the document.
Is the print too dark?
Contact Customer Support. The problem is solved.
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
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Xerox
®
C315 Color Multifunction Printer User Guide
Troubleshooting
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