AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to:
SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//
TTyyppee
2 Print the document.
Does toner easily rub off?
Go to step 2. The problem is solved.
SStteepp 22
1 Check if the paper weight is
supported.
If paper weight is not
supported, then load a
supported one.
2 Print the document.
Does toner easily rub off?
Go to step 3. The problem is solved.
SStteepp 33
1 Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
2 Print the document.
Does toner easily rub off?
Contact Customer Support. The problem is solved.
310
Xerox
®
C315 Color Multifunction Printer User Guide
Troubleshooting
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