Image Quality
3-10 04/07 Phaser 3200MFP / Workcentre PE220
IQ 8 Background
Description
Light dark background on the print.
Check and Cause Solution
1. Has the customer been making a
lot of prints at less than 2% area
coverage?
Note: The print cartridge is basi-
cally designed to print 3,000 sheets
with 5% image.
1. Inform the customer that low
area coverage will cause back-
ground problems.
2. Is recycled paper being used? 2. Image quality is not guaranteed if
recycle paper is used.
3. Has the life span of the devel-
oper ended?
3. Install a new toner cartridge:
- PL 1.0
(Workcentre PE220)
- PL 1.1
(Phaser 3200)
4. Is the movement (Up and Down)
of the transfer roller smooth?
4. Clean the bushings on the trans-
fer roller:
- PL 6.0
(Workcentre PE220)
- PL 6.1
(Phaser 3200)
5. The HVPS may be defective. 5. If the problem is still present,
check and install new parts as nec-
essary:
• Toner cartridge
- PL 1.0
(Workcentre PE220)
- PL 1.1
(Phaser 3200)
•HVPS
- PL 1.0
(Workcentre PE220)
- PL 1.1
(Phaser 3200)