Problem Solving
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-37
024-718 Incompatible print parameters are used. The
combination of the specified features such as
Document Size, Paper Size, Paper Tray, 2 sided
printing, and Output Tray is incompatible.
Confirm the print data, and try printing
again.
026-737 A network error occurred. Consult your network administrator whether
the network or the server has any problem.
027-518 Failed to login the forwarding destination. Press the control panel's Stop button, and
cancel the job.
027-520 Invalid characters are used or the specified path
is not found.
Press the control panel's Stop button, and
cancel the job.
027-522 Unable to write in the forwarding destination. Press the control panel's Stop button, and
cancel the job.
027-528 Data could not be written to the shared folder
because the computer’s hard disk is full.
Press the control panel's Stop button, and
delete any unneeded data to create room
on the hard disk.
027-543 The SMB server (NetBIOS) name is invalid. Check whether the server name of the SMB
server is correct, or press the control panel's
Stop button to cancel the job.
027-779 Failed to authenticate the SMTP server. Press the control panel's Stop button, and
cancel the job.
033-313
033-316
An error occurred while sending a fax. Press the control panel's Stop button, and
check the settings.
033-325 An error occurred. Switch off the machine power, make sure
that the touch screen is blank, and then
switch on the machine power. If the same
message is displayed again, contact our
Customer Support Center.
033-326 The sender for the Scan to E-mail function has
not been entered.
Press the control panel's Stop button, and
check the settings.
033-503
033-504
033-505
033-506
033-507
033-509
033-510
033-517
033-526
033-529
033-531
033-532
An error occurred during fax transmission. The machine will automatically recover.
Wait for a while, and try again.
Error Code Cause Remedy
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