Special Error Procedures
This section contains detailed procedures for clearing errors.
Unload Media Using the Utility Screen
Follow this procedure to unload media using the functions in the Util-
ities Screen.
• Go to the Utilities Screen.
• If there is media in the take-up cassette, press Cut then Accept to
cut it.
• Rewind media back into the supply cassette. Press Reverse Feed
then Accept.
• Remove the supply cassette.
• Remove any media that was bent or crumpled by the carriage
shields. Pull one to two feet (30 to 60 cm) of media out of the sup-
ply cassette, cut it off and discard.
• Put the supply cassette back into the imagesetter.
• Go to the Pause Screen and load the supply.
• Retry the original operation.
If you cannot unload the media, or the error persists after following this
procedure, you can open the imagesetter and try to free the carriage.
See the sections Clear Media from Drum: Access from the Left and Clear
Media from Drum: Access from the Right in Chapter 7.
If you cannot correct the problem, call for service.
Diagnostics and Error Messages
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6–15
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