Faults and Errors 9
Installation, Operation, and Maintenance 165
Part 3, Maintenance and Troubleshooting
Tray not present • There is a board failure in the tray or
GC.
• The tray cable is bad or not
connected between the GC and
tray.
• There is a cable failure in the GC.
1 Make sure that the tray cable
connection is secure.
2 Replace the tray cable.
3 If the error remains, obtain Agilent
service.
Tray offline • There is a board failure in the tray or
GC.
• The tray cable is bad or not
connected.
• There is a cable failure in the GC.
1 Make sure that the tray to GC cable
connection is secure.
2 Replace the tray cable.
3 If the error remains, obtain Agilent
service.
Autoinject aborted • The autoinject sequence on a 6850
GC was aborted.
• Other error messages shown on the
GC display provide more
information on what caused the
sequence to abort.
Invalid sequence • The sequence is set up for the
wrong injection device.
• Hardware required by the sequence
is not installed and configured.
• The GC configuration was changed
during sequence execution.
• The injector cable is bad or not
connected properly.
1 Make sure that the connection to
the GC is secure.
2 Verify the sequence parameters
against the GC configuration.
3 If the error remains, obtain Agilent
service.
No injector • The cabling connection to the GC
became loose during a run.
• An injector board or GC board failed
during a run.
1 Make sure that the connection to
the GC is secure.
2 If the error remains, obtain Agilent
service.
Prerun >10 min • The GC is Not Ready. • Check for Not Ready and other GC
messages to determine the cause.
Sampler error (6850 only) • The sampler could not function for
an undocumented reason.
• Record the code number shown in
the G2629A Control Module error
message. If the problem persists,
obtain Agilent service and report
the error number.
Table 2 5 Error messages (continued)
Message Probable cause Suggested action
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