Brother MFC-9420CN Service Manual

Confidential
9-2
ERROR MESSAGE CAUSE ACTION
Disconnected The other person or other person’s
fax machine stopped the call.
Try to send or receive again.
Document Jam The document was not inserted or
fed properly, or the document
scanned from the ADF was too
long.
Remove the jammed document paper.
DR Mode in Use The machine is set to distinctive
ring mode. You can not change
the receive mode from manual to
another mode.
Set distinctive ring to off.
Near Waste Toner The waste toner pack is nearly
full.
Replace the waste toner pack.
No Fusing Unit The fusing unit was not detected. Please install one.
No OPC Belt The OPC belt cartridge is not
installed.
Install the OPC belt cartridge.
Check that the charging roller (on the
bottom of the OPC belt cartridge) is
locked in place and the levers are
closed.
No Paper Fed #1
No Paper Fed #2
The machine is out of paper or
paper is not properly loaded in the
indicated paper tray.
Refill the paper in the paper tray, and
then press Black Start or Color Start.
- OR -
Remove the paper and load it again,
and then press Black Start or
Color Start.
No Response/Busy The number you dialed does not
answer or is busy.
Verify the number and try again.
No Toner X
X = C, M, Y, BK
The toner cartridge is not installed
properly.
Reinstall the X toner cartridge.
No TR Roller The transfer roller is not installed. Install the transfer roller.
Not Registered You tried to access a one-touch
or speed dial number that is not
programmed.
Set up the one-touch or speed dial
number.
Paper Jam X
X = A1, A2, B or C
Remove the jammed paper.
See the alphanumerical diagram to
check on the location.
Remove the jammed paper.
Paper Type Error The wrong media type is set in the
paper tray.
Specify the correct media type in the
paper tray.
Replace 120K Kit It is time to replace the 120K kit. Call Brother customer service to
replace the 120K kit.
Replace Fuser It is time to replace the fusing unit. Replace the fusing unit.
Replace OPC Belt It is time to replace the OPC belt
cartridge.
Replace the OPC belt cartridge.

Brother MFC-9420CN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Economical printing	Yes
Print speed (black, normal quality, A4/US Letter)	31 ppm
Print speed (color, normal quality, A4/US Letter)	8 ppm
Digital sender	No
Number of print cartridges	4
Scanner type	Flatbed scanner
Scanner features	Scan to: e-mail, image, OCR, file
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	31 cpm
Copy speed (color, normal quality, A4)	8 cpm
Faxing	Color faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	200
Total input capacity	750 sheets
Maximum input capacity	250 sheets
Auto document feeder (ADF) input capacity	35 sheets
Maximum internal memory	576 MB
Bundled software	ScanSoft PaperPort Presto! PageManager
I/O ports	IEEE-1284 USB 2.0
Dimensions (WxDxH)	483.5 x 514 x 530 mm
Printer management	BRAdmin Professional, MIB-II
Networking features	10Base-T/100Base-TX
All-in-one functions	Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows 98(SE)/ Me/ NT WorkStation 4.0/ 2000 Professional/ XP Mac OS 9.1 - 9.2, Mac OS X 10.2.4+
Sustainability certificates	ENERGY STAR
Power consumption (standby)	85 W
Power consumption (PowerSave)	16 W
Power consumption (average operating)	1090 W
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Market positioning	Business