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Brother MFC-9420CN Service Manual

Brother MFC-9420CN
428 pages
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Confidential
9-3
ERROR MESSAGE CAUSE ACTION
Replace PF Kit2 It is time to replace the PF kit2. Call Brother customer service to
replace the PF kit2.
Size Error Tray2 The wrong size of paper is set in
the printer driver for tray2.
In the printer driver, specify the
correct paper size for Tray2.
Stacker Full The output tray is full of paper. Remove the paper from the output tray.
Toner Empty X
X = C, M, Y, BK,
The toner is used up and printing
is not possible.
Replace the used toner cartridge with a
new one.
Toner Error The machine has detected an
incompatible toner cartridge.
Use only Brother genuine toner
cartridges.
Toner Low X
X = C, M, Y, BK (K:
Black, C: Cyan, M:
Magenta, Y: Yellow)
The indicated color toner is nearly
empty.
Order a new toner cartridge now.
Unable to Init.
(Initialize)
Unable to Print
Unable to Scan
The machine has a mechanical
problem.
Turn off the machine's power switch
and then on again. If the error message
continues leave the machine for several
minutes and then try it again.
(The machine can be turned off for up
to 60 hours without losing faxes stored
in the memory. If the machine will be
off longer than 60 hours, you can save
the faxes in your PC.
Waste Toner Full The waste toner pack is full. Replace the waste toner pack.
Check Paper Type Paper type mismatch between the
machine and the printer driver
setting.
Put the correct paper type in Tray #1
(or Tray #2 if you have the optional
lower tray) and set it using the
machine’s control panel
(Menu/Set, 1, 2).
Paper type = Plain paper,
Transparencies,
Thick paper,
Thicker paper,
Thin paper
Recycled paper
Calibrate
Calibration
Failed
Toner is getting low. Check that the toner cartridges are not
low and try again.

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Brother MFC-9420CN Specifications

General IconGeneral
Print technologyLaser
Maximum resolution1200 x 2400 DPI
Economical printingYes
Print speed (black, normal quality, A4/US Letter)31 ppm
Print speed (color, normal quality, A4/US Letter)8 ppm
Digital senderNo
Number of print cartridges4
Scanner typeFlatbed scanner
Scanner featuresScan to: e-mail, image, OCR, file
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
Copy speed (black, normal quality, A4)31 cpm
Copy speed (color, normal quality, A4)8 cpm
FaxingColor faxing
Fax memory500 pages
Modem speed33.6 Kbit/s
Fax speed dialing (max numbers)200
Total input capacity750 sheets
Maximum input capacity250 sheets
Auto document feeder (ADF) input capacity35 sheets
Maximum internal memory576 MB
Bundled softwareScanSoft PaperPort Presto! PageManager
I/O portsIEEE-1284 USB 2.0
Dimensions (WxDxH)483.5 x 514 x 530 mm
Printer managementBRAdmin Professional, MIB-II
Networking features10Base-T/100Base-TX
All-in-one functionsFax, Scan
Color all-in-one functionscopy, fax, print, scan
Compatible operating systemsWindows 98(SE)/ Me/ NT WorkStation 4.0/ 2000 Professional/ XP Mac OS 9.1 - 9.2, Mac OS X 10.2.4+
Sustainability certificatesENERGY STAR
Power consumption (standby)85 W
Power consumption (PowerSave)16 W
Power consumption (average operating)1090 W
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)20 - 80 %
Market positioningBusiness

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