BTG ICEfx - Page 83

ICEfx™ Cryoablation System
8-11
Message Reason for Appearance / Solutions
10-02 Login
• You have not entered the correct Password
• Reenter your Password
• Contact your System Administrator if assistance is
required
• Contact Galil Medical Customer Service if further
assistance is required
o +1 877 639 2796 or
o +1 651 287 5000
o support@galilmedical.com
Reason for Appearance:
• No password was entered.
OR
• The password entered did not match
the password associated with the login
name.
Solutions:
1. Reenter the Password.
2. Contact the System Administrator for
further assistance.
3. Contact Galil Medical Customer
Service.
10-03 Reset Password Challenge
• To reset your password, contact Galil Medical
Customer Service
o +1 877 639 2796 or
o +1 651 287 5000
o support@galilmedical.com
• Relay the Challenge on the screen below
• Enter the Response provided by Customer
Service
• Press the Reset button
Reason for Appearance:
User forgot their password, pressed the
Forgot Password button and received
a challenge to be relayed to Customer
Service.
Solutions:
1. Contact Galil Medical Customer
service and relay the Challenge
displayed on the screen.
2. Enter the Response provided by
Customer Service.
3. Press Reset button.
10-04 Password Reset
• Enter your new password below
Reason for Appearance:
User correctly entered the reset password
challenge and should now set the new
password.
Solutions:
1. Enter the new password in the New
Password eld.
2. Enter the same password in the
Conrm Password eld.