Cisco ME 3400 User Manual

CHAPTER
44-1
Cisco ME 3400 Ethernet Access Switch Software Configuration Guide
OL-9639-07
44
Troubleshooting
This chapter describes how to identify and resolve software problems related to the Cisco IOS software
on the Cisco ME 3400 switch.
You can use the command-line interface (CLI) to identify and solve problems.
Additional troubleshooting information related to hardware is provided in the hardware installation
guide.
Note For complete syntax and usage information for the commands used in this chapter, see the command
reference for this release and the Cisco IOS Command Summary, Release 12.2.
• Recovering from Corrupted Software By Using the Xmodem Protocol, page 2
• Recovering from a Lost or Forgotten Password, page 3
Note Recovery procedures require that you have physical access to the switch.
• Preventing Autonegotiation Mismatches, page 8
• SFP Module Security and Identification, page 9
• Monitoring SFP Module Status, page 9
• Monitoring Temperature, page 9
• Using Ping, page 10
• Using Layer 2 Traceroute, page 13
• Using IP Traceroute, page 14
• Using TDR, page 44-16
• Using Debug Commands, page 17
• Using the show platform forward Command, page 19
• Using the crashinfo File, page 21

Cisco ME 3400 Specifications

General

Category	Switch
Rack Mountable	Yes
Jumbo Frame Support	Yes
Authentication Method	RADIUS, TACACS+
RAM	128 MB
Flash Memory	32 MB
Power Device	Internal power supply
Model	ME 3400
Layer	Layer 2
MAC Address Table Size	8000 entries
Remote Management Protocol	SNMP, Telnet, SSH, HTTP, HTTPS
Features	VLAN support, IGMP snooping, Quality of Service (QoS)
Compliant Standards	IEEE 802.3, IEEE 802.3u, IEEE 802.1D, IEEE 802.1Q, IEEE 802.3ab, IEEE 802.3x
Memory	128 MB
Power Supply	AC 120/230 V (50/60 Hz)
Dimensions (H x W x D)	4.4 cm x 44.5 cm x 24.2 cm
Routing Protocol	Static routing