Installation Problems
91
Chapter 4 FAQ
Windows 7 (Procedure A)
1. Connect the machine to the computer with the USB cable and turn on the machine.
2. From the [Start] menu, click [Devices and Printers].
3. Check that the model you are using is displayed under "Unspecied."
4. Right-click the icon of the model you are using, and then click [Troubleshoot].
5. When a screen is displayed with the message "Install a driver for this device," click [Apply this x].
6. If a message is displayed asking you to "Set as default printer," click [Skip this x].
7. When the message "Troubleshooting has completed" is displayed, click [Close the troubleshooter].
If the printer icon for the machine you are using is displayed under "Printers," the driver has been successfully
installed.
If this does not solve the problem, perform the procedure under "Windows 7 (Procedure B)."
Windows 7 (Procedure B)
1. If the [Found New Hardware] message appears, click [Close] to close it.
2. From the [Start] menu, right-click [Computer]. Click [Properties].
3. Click [Device Manager]. The [User Account Control] window appears. Click [Continue]. [Device Manager]
appears.
4. Click [Show hidden devices] from the [View] menu.
5. In the list, nd [Other devices], and then double-click it. Under the selected item, click the name of the model
you are using or [Unknown device].
6. Click [Uninstall] from the [Action] menu.
7. In the "Conrm Device Uninstall" window, select [Delete the driver software for this device.], and then click [OK].
Close [Device Manager].
8. Detach the USB cable from the computer, and then restart Windows.
9. Uninstall the driver. Carry out the procedure from step 3 on P.92 "Windows 7" (in "Uninstalling the Driver") to
uninstall the driver.
10. Reinstall the driver again according to the procedure in the "Setup Guide" ("Installing the Software") or under
P.87 "Installing the Driver Separately"
.
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