94 Troubleshooting
Diagnostic steps for replication setup
The tables in the following subsections show menu navigation using the SMC (v3), and using RAIDar (v2).
The shorthand v3 and v2 prefixes are used to distinguish between the SMC and RAIDar, respectively.
Virtual replication using the SMC
Can you successfully use the replication feature?
Answer Possible reasons Actions
Yes System functioning properly. No action required.
No The replication feature is not licensed
on each controller enclosure used for
replication.
Verify licensing of the optional feature per system:
• In the Home topic in the SMC, select Action > Install
License.
The License Settings panel opens and displays information
about each licensed feature.
• If the Replication feature is not enabled, obtain and install a
valid license for this feature.
See the Storage Management Guide for license
information.
NOTE: Virtual replication is only supported by 4004
Series iSCSI controller enclosures.
No Compatible firmware revision
supporting the replication feature is
not running on each system used for
replication.
Perform the following actions on each system used for virtual
replication:
• In the System topic, select Action > Update Firmware.
The Update Firmware panel opens. The Update Controller
Modules tab shows firmware versions installed in each
controller.
• If necessary, update the controller module firmware to
ensure compatibility with the other systems.
• For more information on compatible firmware, see the topic
about updating firmware in the Storage Management
Guide.
No Invalid cabling connection.
(If multiple controller enclosures are
used, check the cabling for each
system.)
Verify controller enclosure cabling:
• Verify use of proper cables.
• Verify proper cabling paths for host connections.
• Verify cabling paths between replication ports and switches
are visible to one another.
• Verify that cable connections are securely fastened.
• Inspect cables for damage and replace if necessary.
Table 22 Diagnostics for replication setup: Using the replication feature (v3)
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