Troubleshooting Guide
SmartDate X40 BFSE Version 1.0 Feb 2011
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Environment Temp
(°C)
Type of Environment.
i.e. dusty, wet, greasy
Host Machine Type:
Substrate Type:
Ribbon Grade/Color:
Bracket Type: ( i.e. MI,
modular bracket)
Printing Orientation:
New or Existing Install:
Mains Voltage (V)
Air Pressure (bar)
4. Machine Details
Machine Type:
Serial Number:
Left or Right Hand:
Software Version:
5. Additional Requirements
Including the files below will improve the response time for a solution
Image Formats/Database:
Event Log
Speed Profile (Continuous
applications only)
Clone of Printer
6. Optional Supporting Information
Photographs/Video showing
problem.
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