MAINTENANCE, SERVICE AND FAULT FINDING
25364 Issue 8 March 2018 4-43
1012 Detecting print head
adapter failed
The print head adapter is not inserted
or damaged.
Stepper card problem.
1013 IM position error The print head carrier could not locate
home position. Make sure the carrier is
not obstructed in its movements.
Check the magnets on the carrier
(using the sensor test). Check the
timing belt.
1014 Solenoid out of range The solenoids may not be properly
connected or damaged. Check stepper
motor card.
1015 Calibration Failed Check ribbon path. Check sensors are
working properly.
1016 Printing Timeout Manually cancel print job and try
reloading it.
1018 Head Position error
(Compact 32d, 32c
and 53c)
Set the correct distance of 0.2-2.0mm
between the print head and substrate
for both CM and IM. Adjust the print
head by selecting Settings >
Production Line Setup > Print Head >
Print Head Height.
1019 Calibration required
(Compact 32d, 32c
and 53c)
CAUTIONS: (1) When calibrating, the
print head must be able to extend fully,
ensure enough space is allowed to
perform this function. (In CM, the print
head position parameter must be set to
allow this, in IM, the printing surface
should be moved from under the
printer, if not possible, remove the
printer from the bracket).
(2) Prior to installing the printer,
calibration of the vertical print head
movement is required: Go to Settings >
Production Line Setup > Head
Functions and select Calibrate.
1019 error indicates that vertical print
head movement requires recalibrating -
follow the path above.
1021 Burst Done Timeout FPGA related.
1022 Block Function
Timeout
FPGA related.
1023 Transfer still busy Contact service technician.
Error No. Error Text Action
To Next Page
Loading...
