MAINTENANCE, SERVICE AND FAULT FINDING
25364 Issue 8 March 2018 4-59
1608 Could not initiate
upgrade
Check for valid upgrade file.
1609 Upgrade path invalid If upgrading, make sure the upgrade
file can be located. If backing up, make
sure the destination folder is valid.
1611 Archive invalid Check for valid upgrade file.
1612 Unknown error in
archive
Check for valid upgrade file.
1613 Failed upgrading
operating system
Verify that there is enough space in the
internal storage to install the new
operating system.
1614 One or more items
failed
At least one item failed during the
upgrade procedure. Check upgrade file
and repeat process.
1615 Only CFR21 part 11
upgrades supported
CFR21 part 11 upgrade needed.
1616 CFR21 part 11
upgrades not
supported
Non CFR21 part 11 upgrade needed.
1617 Incorrect platform The software in the unit did not meet
the requirements for the upgrade.
Check which version is installed, and
which version is required by the
upgrade file.
1618 Unsupported version The software in the unit did not meet
the requirements for the upgrade.
Check which version is installed, and
which version is required by the
upgrade file.
1619 Failed reading CFR21
Part 11 info
Could not determine if the upgrade
was made for CFR21 part 11. Verify the
upgrade file.
1620 Failed reading
Platform info
Could not determine which platform
the upgrade was made for. Verify the
upgrade file.
1621 Failed reading Service
Pack info
Could not determine which Service
Pack the upgrade was made for. Verify
the upgrade file.
1622 Failed renaming file Try using another filename.
1623 Failed deleting old
backup file
Restart printer and try again.
Error No. Error Text Action
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