MAINTENANCE, SERVICE AND FAULT FINDING
25364 Issue 8 March 2018 4-69
Missing front edge of the print
out
Head down time is too short. Increase
the head down time step by step in 'run
settings' until the front edge is
included. Should the controller report
that the Y-offset is too short, increase
its value.
The reaction length is too long, thus
creating an overlap between two prints
on the used ribbon.
Rear edge of print out is
missing
Head up time is too long. Decrease the
time in run settings.
There are unprinted lines in the
print
Clean the print head using Cleaning
Pens (P/N VPR0223),
Cleaning Fluid (P/N WJ-111) and Print
Head Cleaning Wipes (P/N MT25215).
Perform a thorough cleaning.
Any scratches on the rubber platen or
rubber roller affects the print.
Thoroughly clean the rubber platen and
rubber roller. If scratches remain on the
platen or roller, replace one or both
accordingly.
One or more defect print dots are
present. Move the design in position x
to an area where the defect dot is not
being used. If this is not possible,
change the print head.
Printout is periodically missing
and the printer creates a
flopping sound while printing
The pressure is too high. Lower the
pressure until the sound stops.
Problem Action
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