What to do if ...?
237
Practical hints
The engine does not start.
You cannot hear the start-
er motor working.
The starter motor is defective.
E Have the starter motor checked at an authorized
Sprinter Dealer.
1. Only on vehicles without steering wheel buttons.
Automatic transmission
Problem Possible cause/consequences and E Solutions
G Warning
The operating safety of your vehicle could be
affected if maintenance work is carried out
incorrectly. As a result, you could lose control
of your vehicle and cause an accident. Also,
the safety systems may no longer be able to
protect you or others as they are designed to
do.
Always have maintenance work carried out at
an authorized Sprinter Dealer. In particular,
work relevant to safety or on safety-related
systems must be carried out at an authorized
Sprinter Dealer. There is a risk of an accident
and injury if this work is carried out incorrect-
ly.
Problem Possible cause/consequences and E Solutions
The transmission no longer
changes gear correctly.
The transmission is losing oil.
E Have the transmission checked immediately at an au-
thorized Sprinter Dealer.
The acceleration ability is
deteriorating.
The transmission does not
shift.
The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear.
E Stop your vehicle as soon as it is safe to do so.
E Move the selector lever to position P.
E Switch off the engine.
E Wait at least 10 seconds before restarting the engine.
E Move the selector lever to position D or R.
E In position D, the transmission shifts into second gear;
in position R, the transmission shifts into the reverse
gear.
E Have the transmission checked immediately at an au-
thorized Sprinter Dealer.