Revision 1 147 9/10/2019
Section 8 Troubleshooting and Service
8.1 Overview
The Service section consists of procedures for determining the cause of a problem and
includes a series of procedures to replace certain components.
A major component failure should be handled by contacting Galvanic Applied Sciences, Inc.
Galvanic Applied Sciences, Inc. offers service on a call-out basis and/or factory assistance on
the analyzer.
For Service and/or Assistance Contact:
Galvanic Applied Sciences Inc.
7000 Fisher Road SE
Calgary, Alberta T2H 0W3
Canada
Tel: 403-252-8470
TOLL FREE (CANADA/US): 1 (866) 252-8470
Fax: 403-255-6287
Email:
info@galvanic.com
For service emergencies, please phone our 24 hour technical support cell phone at 1 (403)
651-0344.
8.2 Troubleshooting Messages and Alerts
The Alerts tab of the application program and the Alarms tab of the handheld keypad provide
a broad range of warnings about difficulties with the system. A list of the messages is
presented in Table 8-1
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