17–6 Troubleshooting
Hitachi Unified Storage Hardware Service Guide
After taking the proper action, use Table 17-1 to confirm that the problem
has been resolved.
NOTE 1: The READY LED goes ON for approximately four minutes when
the storage system starts. However, it may take 20 minutes for the LED to
go ON, depending on the status of the storage system. If the READY LED
does not go ON after waiting 20 minutes, check whether the POWER LED
is ON. If the POWER LED is OFF, check that the power cables are
connected securely.
NOTE 2: Turn off the main switch before performing this procedure. It is
possible that the storage system did not power off properly, so turn off the
main switch again and then turn it on.
Table 17-1: Correcting Storage Navigator Modular 2 problems
Item to check Description
Is the negotiation setting for the
storage system set correctly in Storage
Navigator Modular 2?
Set the same negotiation setting for the
storage system and the customer
devices. Otherwise, the storage system
and customer devices might not be able
to communicate. The default value for
negotiation is Auto.
Are the storage system IP address,
subnet mask, and default gateway
specified correctly in Storage Navigator
Modular 2?
Set appropriate values for the customer
environment when configuring the
storage system IP address, subnet mask,
and default gateway.
[IPv4 default value]
Controller #0:
IP Address:192.168.0.16
Subnet Mask:255.255.255.0
Default Gateway:0.0.0.0
Controller #1:
IP Address:192.168.0.17
Subnet Mask:255.255.255.0
Default Gateway:0.0.0.0
[IPv6 default value]
Controller #0:
IP Address: Auto
Controller #1:
IP Address: Auto
To Next Page
Loading...