Troubleshooting
Problems After Initial Startup
After the server has passed POST, you may still encounter errors, such as an inability
to load the operating system. Use Table D-4 to troubleshoot server installation
problems that occur after the initial startup.
For updated information on supported operating systems, refer to Appendix F,
“Specifications,” or refer to
www.compaq.com/products/servers/platforms/
NOTE: If the server is rebooting repeatedly, be sure that the server is not restarting due to an
Automatic Server Recovery (ASR) power-up caused by another problem. Check Insight
Manager for notification of this event. Refer to the Servers Troubleshooting Guide for more
information.
Refer to the Servers Troubleshooting Guide for the following:
Information you must collect when diagnosing software problems and to provide
when contacting support
·
·
·
Instructions on how to upgrade the operating system and its drivers
Information on available recovery options and advice on minimizing downtime
HP ProLiant ML310 Server Setup and Installation Guide D-9
HP CONFIDENTIAL
Writer: Ted Weiman File Name: k-appd.doc
Codename: Son of Beast Part Number: 274431-002 Last Saved On: 11/22/02 2:09 PM
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