Cause
An unsupported controller is installed.
Action
Replace the Smart Array controller with a supported model. For a list of supported options, see the product
QuickSpecs on the Hewlett Packard Enterprise website.
1753-Slot X Drive Array – Array Controller Maximum Operating Temperature Exceeded
Symptom
1753-Slot X Drive Array – Array Controller Maximum Operating Temperature Exceeded During Previous
Power Up.
Cause
The controller is overheating.
Action
Be sure adequate system cooling and sufficient airflow across the controller are available. For more
information on optimal space and airflow requirements, see the user guide on the Hewlett Packard
Enterprise website.
1754-Slot X Drive Array – One or more RAID levels are configured
Symptom
1754-Slot X Drive Array – One or more RAID levels are configured but are not supported due to controller
model or an inactive/missing license key. Please re-attach drives to original controller or enter license key.
Cause
• The controller model does not support the configuration on the drives.
• The license key is inactive or missing.
Action
1. Do one of the following:
• Re-attach the drives to the original controller.
• Enter a valid license key.
1762-Slot X Drive Array – Controller Firmware Upgrade Needed
Symptom
1762-Slot X Drive Array – Controller Firmware Upgrade Needed (Unsupported Cache Module Attached).
Caching is disabled.
134 1753-Slot X Drive Array – Array Controller Maximum Operating
Temperature Exceeded
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