Cause
The processor has failed.
Action
1. Run Insight Diagnostics to identify the components.
CAUTION:
Before removing or replacing any processors, be sure to follow the processor troubleshooting
guidelines in "Performing Processor Procedures in the Troubleshooting Process" in the HPE ProLiant
Gen9 Troubleshooting Guide, Volume I: Troubleshooting. Failure to follow the recommended
guidelines can cause damage to the system board, requiring replacement of the system board.
2. Replace the processor.
For more information, see the maintenance and service guide on the Hewlett Packard Enterprise
website.
213-CPU installation error
Symptom
213-CPU installation error.
Cause
The processor is not seated correctly.
CAUTION:
Before removing or replacing any processors, be sure to follow the processor troubleshooting guidelines
in "Performing Processor Procedures in the Troubleshooting Process" in the HPE ProLiant Gen9
Troubleshooting Guide, Volume I: Troubleshooting. Failure to follow the recommended guidelines can
cause damage to the system board, requiring replacement of the system board.
Action
Make sure the processor is correctly installed and seated.
For more information, see "Processor issues" in the HPE ProLiant Gen9 Troubleshooting Guide, Volume I on
the Hewlett Packard Enterprise website.
217-Processor cannot cache all installed memory
Symptom
217-Processor cannot cache all installed memory
Cause
The amount of memory installed in the exceeds the maximum supported amount.
Action
Remove any additional memory that exceeds the maximum supported amount.
40 213-CPU installation error