HPE ProLiant Gen9 - Page 63

Action
If physical presence is not required, power down the and set the SW12 switch to the OFF position. To locate
the system maintenance switch bank, see the user guide on the Hewlett Packard Enterprise website.
282-Invalid Server Serial Number and Product ID
Symptom
282-Invalid Server Serial Number and Product ID. The Serial Number and/or Product ID have been corrupted
or lost. Action: Enter the correct values for these fields in Platform Configuration (RBSU).
Cause
The serial number, the Product ID, or both are invalid, corrupted, or lost.
Action
Enter the correct values for these fields in BIOS/Platform Configuration (RBSU). For more information, see
"Re-entering the server serial number and Product ID" in the HPE ProLiant Gen9 Troubleshooting Guide,
Volume I on the Hewlett Packard Enterprise website.
283-Memory Address/Command Parity Error Detected
Symptom
283-Memory Address/Command Parity Error Detected – Processor X, Channel Y. Action: Reseat the DIMMs.
If the issue persists, contact HP service.
Cause
DIMMs are not correctly installed.
Action
1. Reseat the DIMMs.
For more information, see the maintenance and service guide on the Hewlett Packard Enterprise
website.
2. If the issue persists, contact Hewlett Packard Enterprise support. For more information, see "Accessing
Hewlett Packard Enterprise support."
284-DIMM Failure – Memory Board X, DIMM Y
Symptom
284-DIMM Failure – Uncorrectable Memory Error – Memory Board X, DIMM Y. Action: Replace Failed DIMM.
Cause
A DIMM has failed.
282-Invalid Server Serial Number and Product ID 63