Action
1. Reset the iLO firmware.
For more information, see the user guide on the Hewlett Packard Enterprise website.
2. If the issue persists, reset the power management controller firmware by removing AC power.
3. If the issue persists, update the power management controller firmware.
For more information, see "Keeping the system current" in the HPE ProLiant Gen9 Troubleshooting Guide,
Volume I on the Hewlett Packard Enterprise website.
330-Unsupported Processor Configuration Detected
Symptom
330–Unsupported Processor Configuration Detected – Processors are installed in the incorrect order.
Cause
Processors are not installed in the correct order.
Action
Install the processors sequentially starting with Processor 1.
For more information, see the user guide on the Hewlett Packard Enterprise website.
331-Memory Board Configuration Error
Symptom
331-Memory Board Configuration Error – The system contains multiple types of memory boards. Mixing types
is NOT supported.
– System Halted
Cause
More than one type of memory board is installed.
Action
Install only one type of memory board.
For more information, see the user guide on the Hewlett Packard Enterprise website.
332-Memory Board Configuration Error
Symptom
332-Memory Board Configuration Error – One or more installed memory boards is of a type NOT supported
by the installed processor.
– System Halted
Cause
An unsupported memory board is installed.
330-Unsupported Processor Configuration Detected 81
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