ArcGlide THC Instruction Manual 4-19
MAINTENANCE
Verify all units
wired and powered
up
On ArcGlide
controller, scroll
down 4 screens
and look for
activity on RS422
signals
Check that Station
Select on EdgePro
is either up or
down on front
panel (cannot be in
the center position)
Check HMI to be
sure it is not
disabled
Check Disable
switch on the lifter
to be sure it is not
in the disabled
position
Edge Pro Link
Failed
Check for Serial
port mapped in
Edge Pro (1396
setup screen)
Should be set to
NONE
DONE
Check HPR wiring.
Remove termination
resistors from
control board and
any multidrop
cables
Check for bad
cables
Contact HT Tech
Support
Check for software
update needed, or
protocol mismatch
update
software?
Load updated
software
(be sure all units
are powered and
wired first)
Transmit
Activity?
Receive
Activity
Troubleshooting routines
Edge Pro will not communicate with HPR power supply
Verify that all units are
wired and powered up.
Check for software
update or protocol
mismatch.
On the ArcGlide
controller, scroll down
4 screens and look
for activity on RS-422
signals.
Load updated software
(be sure all units are
powered and wired first.)
Check that Station
Select on EDGE Pro
is either up or down on
front panel (cannot be in
the center position.)
Check the HMI to be
sure it is not disabled.
Check Disable switch
on the lifter to be sure
it is not in the disabled
position.
Verify that the serial port
mapped in EDGE Pro
is set to None (use the
setup password.)
Check HPR wiring.
Remove termination
resistors from the control
board and any multidrop
cables.
Check for bad cables.
Contact Hypertherm
Technical Support.
Done
No
No
No
No
Yes
Yes
Yes
Yes
Note:
For True Hole applications,
verify that these XD features are
installed:
• XD control PCB and code
• XD torch
• New torch leads
• Ohmic wire with proper routing
Update
software?
Transmit
activity?
Receive
activity
EDGE Pro
link failed
2
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