MAP 0210: Intermittent Failures
Symptom Explanation Suspected FRUs/Causes
Intermittent Failures Loose connectors
ESD grounds
Damaged wires
General Information
All possible indications and symptoms should be recorded to aid you in using this MAP. System error logs, when
available, aid in identifying intermittent problems. Obtain all information concerning the failure from operator
system aids and information:
v Error/Status codes - displayed on operator panel
v System error log - host system information
v Online problem - operator identified
v System identified problem
v Power on failure - cold start
v Long run - time failures - hot, overheated
An online program can be used to find intermittent failures. Ask the operator to run the failing job for you to
observe, if possible.
Model A00 does not log printer errors.
Models 001, 002 and 003 generate Error Logs and Usage Metrics
For information about error logs and usage metrics, see “How to Print and Clear the Error Log, and Print the
Usage Metrics” on page 198.
Power
Chapter 1. Diagnosing Problems 130
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